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How Does Amazon Use Machine Learning In Their Crm

Personalized Recommendations Understanding Customer Preferences One of the coolest things about Amazon is how they know what you like before you even realize it yourself. By analyzing your past purchases, browsing history, and even items in your cart, Amazon’s machine learning algorithms can paint a pretty detailed picture of your preferences. This isn’t just guesswork; […]

Articles

How Does Amazon Use Crm

Personalized Shopping Experience Understanding Customer Preferences One of the coolest things I’ve noticed about Amazon is how they tailor the shopping experience to each customer. They collect tons of data on what you browse, what you buy, and even what you look at but don’t buy. It’s like Amazon knows me better than I know

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