Understanding CRM and Unit Testing What is CRM? Customer Relationship Management, or CRM, is a strategy that businesses use to manage interactions with their customers and potential clients. The goal is pretty straightforward: improve relationships, which ultimately drives sales growth. I’ve seen firsthand how a solid CRM system helps in maintaining customer data, tracking interactions, […]
Hey there! If you’re diving into the world of CRM integration using C#, you’ve probably come across the need to query CRM entities effectively. No worries! I’m here to share my experiences and guide you through the process. We’ll break this down into a friendly and digestible format, so grab a cup of coffee, and
Understanding Dynamics CRM Entities What Are Entities? When diving into Dynamics CRM, you quickly realize that entities are the backbone of the system. Think of an entity like a database table: it holds all sorts of information about a specific subject, like Leads, Contacts, or Accounts. You’ll interact a lot with these entities while coding.