As someone who’s been in the marketing and business consulting trenches for a while, I’ve found that auditing your business processes in Microsoft Dynamics CRM (now known simply as MS CRM) can seriously up your game. It’s one of those things that can feel a little overwhelming when you first dive in, but once you […]
Understanding BOL Entities What are BOL Entities? First off, let’s break this down. BOL, or Business Object Layer, plays a crucial role in SAP CRM as it helps encapsulate business data. Understanding what BOL entities are is essential because they represent the data structures managed by the CRM system. Think of BOL entities like the
Accessing the Dynamics CRM Environment Logging into Dynamics CRM First things first, you’ve got to get into your Dynamics CRM environment. This is where it all begins, right? Just grab your login details and sign in. If you’re like me, you might have a few different environments, so be sure to pick the right one.
Understanding Out Of Box Entities What Are Out Of Box Entities? When diving into Dynamics CRM, one of the first concepts you’ll encounter is out of box (OOB) entities. These are standard entities that come with the system right out of the box, ready for you to use without any extra configuration. Think of them