Understanding the Basics of CRM in Restaurants What is CRM? Alright, let’s break it down. CRM stands for Customer Relationship Management. It’s essentially a fancy way to keep track of all your customers and their preferences, likes, dislikes, you name it. Think of it as your restaurant’s personal diary— where you note down everything that […]
Understanding Your Customer Data Gathering Information When I first started getting serious about marketing, I realized how crucial it was to gather the right data about my customers. Think about it, if you don’t know who your customers are, how can you tailor your marketing efforts to meet their needs? I recommend setting up your
Understanding CRM Basics What is CRM? So, let’s kick things off with the basics: CRM stands for Customer Relationship Management. It’s a tool that helps you manage all your interactions with current and potential customers. Think of it as your digital friend that keeps all your leads and sales organized in one place. Seriously, it’s