Building a CRM (Customer Relationship Management) system using PHP and MySQL can be a game changer for your business. I mean, who doesn’t want to keep track of interactions with customers, manage leads, and streamline processes? Let’s dive into how I put it all together, step by step! Step 1: Planning Your CRM Structure Define […]
Planning Your CRM Conversation Log Understanding the Purpose When I first thought about creating a conversation log for my CRM, it was crucial to understand why I needed it. A conversation log serves as a historical record of interactions with customers. This means every email, phone call, or chat becomes part of your database, providing
1. Understanding Your Requirements Identify Your Business Needs First things first, before diving headfirst into code, you gotta take a step back and really understand what you’re looking for in a CRM. It’s easy to get lost in the technical stuff, but knowing your business needs is crucial. Picture the kinds of customer interactions you