Hey there! If you’re diving into Microsoft Dynamics CRM 2015, you’ve likely heard the buzz about workflows. I remember when I first started exploring this awesome tool – workflows make life a whole lot easier. You get to automate tons of tedious tasks, which frees you up to focus on what really matters. So, let’s […]
Understanding Workflows in Process Dynamics CRM What Are Workflows? When I first dove into the world of Process Dynamics CRM, I quickly realized that workflows are essentially automated processes. They’re like your personal assistant, taking care of repetitive tasks without you having to lift a finger. For example, when a new lead is added, a
Understanding Your CRM’s Capabilities Getting to Know Your Tools So the first step in my adventure with CRM systems was really diving into what they could do. It’s amazing how many features these platforms pack in! Each CRM has its own quirks, but some features pop up across the board—like automating tasks at specific times.