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What Is Social Crm And How Is It Being Used Quizlet

Understanding Social CRM What Defines Social CRM? So, you may be wondering, what exactly is Social CRM? Well, in my journey through the marketing world, I’ve found that Social CRM stands for Social Customer Relationship Management. It’s a strategy that combines traditional CRM practices with social media. This approach is all about leveraging social platforms […]

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What Is Social Crm And How Is It Being Used

Understanding Social CRM Defining the Concept Let’s kick things off by getting on the same page about what Social CRM really is. It’s not just your standard run-of-the-mill CRM. Think of it as a way to take traditional customer relationship management and give it a social twist. Social CRM integrates social media channels into the

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